Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- The staff have always been timely and quick to respond.Evan R., Piney Flats, TN
“CrossStone Insurance has been a resource for my family for a number of years now. Consistently, we have used the word “blessing” to describe the staff who work there. There have been occasions when issues have arisen where timely counsel and help were needed. The staff have always been timely and quick to respond. You will not find a wiser or more caring group. Ten out of ten stars.”
- ...they beat every other company I called by a long shot.Alexa P., Piney Flats, TN
“I recently worked with Michelle on a home & auto policy and not only did I receive excellent service but they beat every other company I called by a long shot. I’ve also referred several other people since then and they’ve all had the same great experience.”
- ...saved us so much money on our home and auto insurance.Hannah F., Piney Flats, TN
“Christy from CrossStone saved us so much money on our home and auto insurance. She also went above and beyond filing a claim for us as well. We’re so thankful we switched to a local company who cares about their clients!”
- ABAmber B., Piney Flats, TN
“We found Bill Loran and CrossStone Insurance through the Dave Ramsey website. I love that we found a partner for our insurance needs who understands our of overall financial goals. Mr. Loran was easy to work with and very responsive to our needs. The entire process was simple but each detail was clearly explained. I feel we made a great choice to use CrossStone Insurance.”
- MD
- KGKarter G., Piney Flats, TN
- OPO'Healy P., Piney Flats, TN
“We’ve used CrossStone Insurance for all of our personal and business insurance needs for over 3 years now. Bill Loran has always been quick to respond and patient to explain and answer any question I’ve had. I own a business and some of my customers require my agent to email them a Certificate of Insurance directly. I’ve received compliments on multiple occasions from my customers on how prompt Bill is to their inquiries. We’ve been nothing but pleased with the products and service we’ve received!”
- DBDavie B., Piney Flats, TN
“CrossStone Insurance is hands down the BEST insurance company I have ever dealt with. We recently experienced an auto theft, Bill Loran and his team were responsive and there to guide me every step of the way. From the time of the theft until we received our vehicle back I was constantly being checked on and updated with the process. There was no haggling they simply wanted my vehicle repaired. I am not sure who you are using for your insurance needs but I can tell you from experience that the team at CrossStone is affordable and a pleasure to work with.”